Privacy Policy
Last updated: January 1, 2026
1. Introduction
True Registrar is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with GDPR and other applicable data protection laws.
2. Information We Collect
We collect information you provide directly (name, email, address, payment information) and information collected automatically (IP address, browser type, usage data). For domain registration, ICANN requires certain contact information.
3. How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you about your account, comply with legal requirements, and protect against fraud and abuse.
4. Data Sharing
We do not sell your personal information. We may share data with service providers who assist in our operations, domain registries as required for domain registration, and legal authorities when required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our data centers are ISO 27001 certified.
6. Your Rights
Under GDPR, you have the right to access, correct, delete, or port your personal data. You can also object to processing or request restriction of processing. Contact our Data Protection Officer to exercise these rights.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. After account termination, data is retained for the legally required period and then securely deleted.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to provide and improve our services. Essential cookies are required for site functionality, including session management, security (CSRF protection), and Cloudflare Turnstile bot verification. Analytics cookies from Google Analytics and PostHog help us understand visitor behavior (with your consent). Marketing cookies from Google Ads and Microsoft Ads are used for advertising purposes (with your consent). You can manage cookie preferences through our cookie consent tool or your browser settings.
Contact Information
For privacy-related inquiries or to exercise your data rights, contact our Data Protection Officer:
- Email: privacy@trueregistrar.com
- Address: Hedikhuizerweg 7F, 5222 BC 's-Hertogenbosch, Netherlands