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Frequently asked questions

We typically respond to support tickets within 2 hours. Urgent issues are prioritized and often addressed within 30 minutes.

We primarily offer support through our ticket system to ensure quality and documentation. For enterprise customers, phone support is available.

Our support team can assist you in English, Dutch, German, Spanish, and French.

Yes! We offer free website migration assistance for all hosting customers. Our team will handle the technical details to ensure a smooth transition.

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Open a ticket, browse the knowledge base, or reach out by email — we handle domains, DNS, hosting, and billing in one place.

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