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help you today?
Our expert support team is here around the clock to assist with any questions or issues you may have.
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Quick Contact
Need urgent help?
For critical issues affecting your live services, our emergency support team is standing by.
Emergency SupportFrequently Asked Questions
Our average response time is under 1 hour for support tickets. Critical issues are typically addressed within 15 minutes. We're available 24/7, including weekends and holidays.
We primarily offer support through our ticket system and live chat for faster, documented assistance. Phone support is available for Enterprise customers or can be scheduled for complex issues.
All customers receive 24/7 technical support at no extra cost. This includes help with server issues, DNS configuration, control panel assistance, and general hosting questions. We don't charge extra for support.
Yes! We offer free website migration for new customers. Our team will transfer your files, databases, and email accounts from your previous host with zero downtime. Just open a ticket after signing up.